Terms & Conditions
Effective Date: March 10, 2026
These Terms of Service (“Terms”) govern your access to and use of the website located at https://pixielane.com (the “Site”) and any related services, purchases, or interactions with PixieLane.
The Site is operated by PixieLane, Inc., a Delaware corporation with its principal place of business in California (“PixieLane,” “Company,” “we,” “our,” or “us”).
By accessing or using the Site you agree to these Terms. If you do not agree, you should not use the Site.
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1. Eligibility
You must be at least 18 years old to make purchases on this Site.
The Site is intended for use by parents or guardians purchasing products for children and is not directed to children under 13.
PixieLane does not knowingly collect personal information directly from children under 13.
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2. Use of the Website
You agree to use the Site only for lawful purposes.
You may not:
• violate any applicable laws or regulations
• interfere with Site functionality
• attempt unauthorized access to systems or data
• scrape, crawl, or harvest data from the Site
• introduce malware or harmful code
PixieLane may suspend or terminate access for violations of these Terms.
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3. Intellectual Property
All content on the Site, including but not limited to:
• graphics
• product designs
• logos
• trademarks
• images
• text
• software
• website functionality
is the property of PixieLane or its licensors and protected by intellectual property laws.
You may not reproduce, distribute, modify, or exploit any Site content without written permission.
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4. Product Information
PixieLane sells children’s apparel and related goods.
We strive for accuracy in product descriptions and images, but:
• product images may vary slightly from actual items
• colors may appear differently depending on device screens
PixieLane reserves the right to correct errors or update product information at any time.
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5. Orders
Placing an order constitutes an offer to purchase.
PixieLane reserves the right to:
• refuse or cancel any order
• limit quantities
• verify payment information
• cancel orders suspected of fraud or resale abuse
If an order is canceled after payment is processed, a refund will be issued.
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6. Pricing Errors
Prices may change without notice.
If a product is listed at an incorrect price due to:
• typographical errors
• technical errors
• pricing feed errors
PixieLane reserves the right to cancel or refuse orders placed at the incorrect price.
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7. Promotions and Discounts
Promotional offers, discount codes, and sales:
• may be modified or discontinued at any time
• may not be combined unless explicitly stated
• may exclude certain products
Promotions may be limited in duration or quantity and may be subject to additional terms disclosed at the time of the promotion.
PixieLane reserves the right to cancel orders that violate promotional terms.
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8. Payment
Payments are processed through secure third-party providers including Shopify Payments and other payment processors.
By submitting payment information you represent that:
• you are authorized to use the payment method
• the billing information is accurate
PixieLane reserves the right to cancel transactions suspected of fraud.
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9. Shipping and International Orders
Shipping times are estimates and are not guaranteed.
Delivery delays may occur due to:
• carrier delays
• weather
• customs processing
• international shipping regulations
Customers outside the United States are responsible for any duties, taxes, or import fees imposed by their country.
Additional details are available in the PixieLane Shipping Policy.
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10. Returns and Refunds
Returns are governed by the PixieLane Return & Refund Policy, which is incorporated into these Terms.
PixieLane reserves the right to deny returns that do not comply with the policy.
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11. User Accounts
If you create an account on the Site you are responsible for:
• maintaining the confidentiality of your login credentials
• activities conducted under your account
Notify PixieLane immediately if unauthorized use occurs.
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12. Reviews and User Content
The Site may allow submission of:
• reviews
• photos
• testimonials
• other content
By submitting content you grant PixieLane a worldwide, perpetual, royalty-free license to:
• reproduce
• display
• edit
• distribute
• use the content for marketing and advertising purposes
This may include use in:
• website content
• social media
• email marketing
• digital advertising
You represent that you have the right to submit such content.
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13. Affiliate and Influencer Relationships
PixieLane may work with affiliates, influencers, and creators who promote PixieLane products.
Some links on the Site or associated marketing materials may generate commissions through affiliate relationships.
PixieLane expects affiliates to comply with applicable advertising disclosure laws, including FTC endorsement guidelines.
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14. Third-Party Services
The Site may interact with third-party services including:
• payment processors
• analytics tools
• advertising networks
• review platforms
PixieLane is not responsible for the policies or practices of third-party services.
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15. Accessibility
PixieLane is committed to making its website accessible to all users, including individuals with disabilities.
We strive to follow recognized accessibility guidelines including the Web Content Accessibility Guidelines (WCAG).
For more information about our accessibility efforts, please review our Accessibility Statement.
If you experience difficulty accessing any part of the Site or need assistance placing an order, please contact us at info@pixielane.com and we will make reasonable efforts to assist you.
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16. Privacy
Your use of the Site is also governed by the PixieLane Privacy Policy, which describes how personal information is collected and used.
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17. Disclaimer of Warranties
The Site and all services are provided “as is” and “as available.”
PixieLane makes no guarantees regarding:
• uninterrupted operation
• accuracy of information
• availability of products
To the fullest extent permitted by law, PixieLane disclaims all warranties.
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18. Limitation of Liability
To the maximum extent permitted by law, PixieLane will not be liable for:
• indirect damages
• incidental damages
• consequential damages
• lost profits
PixieLane’s total liability for any claim will not exceed the greater of:
• $100, or
• the amount paid by the customer in the prior six months.
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19. Indemnification
You agree to defend and indemnify PixieLane and its affiliates from any claims arising from:
• your use of the Site
• violation of these Terms
• infringement of third-party rights.
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20. Arbitration and Class Action Waiver
Any dispute relating to these Terms will be resolved through binding arbitration administered by the American Arbitration Association.
Arbitration will take place in Los Angeles County, California, unless otherwise agreed.
You and PixieLane agree to resolve disputes only on an individual basis, and waive participation in class actions or class arbitrations.
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21. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
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22. Changes to Terms
PixieLane may update these Terms periodically.
Updated Terms will be posted with a revised Effective Date.
Continued use of the Site constitutes acceptance of the updated Terms.
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23. Contact
Questions regarding these Terms may be directed to:
PixieLane, Inc.
PO BOX 48586
Los Angeles, CA 90048
Email: info@pixielane.com
