Privacy policy
PixieLane Privacy Policy
Effective Date: March 10, 2026
PixieLane, Inc. (“PixieLane,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from https://pixielane.com (the “Site”).
If you have any questions about this Privacy Policy, you may contact us at:
PixieLane, Inc.
PO BOX 48586
Los Angeles, CA 90048
info@pixielane.com
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1. Information We Collect
When you visit our Site, we may collect certain information about your device and browsing behavior.
This may include:
• IP address
• browser type
• device type
• referring websites
• pages viewed
• time spent on pages
• interaction with products and features
We collect this information through cookies, log files, and similar technologies.
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2. Information You Provide
When you interact with our Site, we may collect personal information that you voluntarily provide, including:
• name
• email address
• phone number
• shipping address
• billing address
• order information
• payment information
This information is used to process orders, provide customer support, and communicate with you.
Payment information is processed securely through third-party payment providers and is not stored directly by PixieLane.
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3. How We Use Your Information
We use personal information to:
• process and fulfill orders
• communicate with customers about purchases
• provide customer service
• improve our website and product offerings
• analyze website usage
• prevent fraud and security risks
• send marketing communications if you have opted in, including email, SMS, and RCS messaging
You may unsubscribe from marketing emails at any time.
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4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and improve our services.
Cookies may be used to:
• remember user preferences
• analyze website traffic
• measure advertising performance
• personalize shopping experiences
You can manage cookies through your browser settings.
Disabling cookies may affect some features of the Site.
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5. Sharing Information
We do not sell, rent, or trade your personal information to third parties.
We do not share your personal information with third parties for their own advertising or marketing purposes.
We may share personal information only with trusted service providers who perform services on our behalf, such as:
• ecommerce infrastructure and checkout processing
• payment processing
• shipping and fulfillment
• analytics and website performance
• email and SMS communications
• customer support tools
These service providers are contractually obligated to use your information solely to provide services to PixieLane and not for their own independent use.
We may also disclose personal information when required by law or to protect our rights.
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6. Advertising and Analytics
We use analytics and advertising tools to understand how customers interact with our Site and to improve our marketing performance.
These tools may use cookies or similar technologies to collect information about your interaction with our Site.
Any data shared with these providers is used solely on our behalf to:
• measure performance
• improve our website and marketing
• personalize your experience with PixieLane
We do not allow third parties to use your personal information for their own independent advertising or marketing purposes.
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7. California Privacy Rights
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents may have certain rights regarding their personal information.
These rights may include:
• requesting access to personal information we collect
• requesting deletion of personal information
• requesting correction of inaccurate information
• requesting information about how data is used or shared
To submit a request, please contact us at:
info@pixielane.com
We may verify your identity before responding to a request.
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8. Data Retention
We retain personal information only for as long as necessary to:
• fulfill orders
• maintain business records
• comply with legal obligations
• resolve disputes
• enforce our agreements
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9. Children’s Privacy
PixieLane sells products intended for children but our website is intended for use by adults purchasing products for children.
We do not knowingly collect personal information directly from children under the age of 13.
If we become aware that a child has provided personal information without parental consent, we will take steps to delete that information.
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10. International Visitors
Our website is operated from the United States.
If you access the Site from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
By using the Site, you consent to such transfers.
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11. Data Security
We take reasonable steps to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of internet transmission or electronic storage is completely secure.
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12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a revised Effective Date.
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13. Contact
If you have questions about this Privacy Policy or would like to make a privacy request, contact:
PixieLane, Inc.
PO BOX 48586
Los Angeles, CA 90048
info@pixielane.com
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14. Messaging Communications (SMS & RCS)
If you opt in to receive SMS or RCS messages from PixieLane, we will use your phone number to send transactional and/or marketing messages.
Your phone number and messaging consent data will not be sold or shared with third parties for their own marketing purposes.
We may use service providers to facilitate message delivery, but they are only permitted to use your information on our behalf.
You may opt out of messaging at any time by following the instructions provided in the message.
